Refund policy
📘 Digital eBook Refund Policy
Thank you for your purchase. Please read our refund policy carefully before completing your transaction.
All Sales Are Final
Due to the nature of digital products, all eBook purchases are final and non-refundable. Once a digital file has been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.
Exceptions
Refunds may be considered under the following circumstances:
Duplicate Purchase: If you accidentally purchase the same eBook more than once, please contact us within 7 days for a refund of the duplicate charge.
Technical Issues: If you experience problems accessing or downloading your eBook and our support team cannot resolve the issue, we may issue a refund.
Incorrect Product: If you receive a different product than what you purchased, contact us immediately with your order details.
How to Request a Refund
To request a refund, please contact us at [refunddepartmentlive@gmail.com] with:
Your order number
The reason for the request
Any relevant screenshots or error messages (if applicable)
All refund requests are reviewed on a case-by-case basis and must be submitted within 7 days of purchase.
Contact Us
If you have questions about your order or this policy, reach out to us at:
📧 [Katymorgan458@gmail.com]